Terms of Service

Effective: 1 May 2026

Welcome to DigiWolf. By accessing this website or engaging our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. About DigiWolf

DigiWolf is an AI-powered digital marketing agency based in Sydney, New South Wales, Australia. These terms govern your use of the DigiWolf website at www.digiwolf.au and any services you engage us to provide.

2. Use of Our Website

By using this website, you agree to:

• Use the site only for lawful purposes and in a way that does not infringe the rights of others
• Not attempt to gain unauthorised access to any part of the website or its related systems
• Not use automated tools to scrape, crawl or harvest content from the site without our written permission
• Not submit false, misleading or fraudulent information through our forms

3. Services

DigiWolf provides digital marketing services including, but not limited to, SEO, paid advertising, social media marketing, email marketing, web design, and analytics. The specific scope, deliverables, pricing and timelines for any service engagement will be set out in a separate proposal or agreement provided to you before work commences.

We reserve the right to decline to provide services to any person or organisation at our sole discretion.

4. Intellectual Property

All content on this website — including text, graphics, logos, images and software — is the property of DigiWolf or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute or create derivative works from any content on this site without our prior written consent.

Where DigiWolf creates original content, designs or materials for you as part of a service engagement, ownership will be as specified in your service agreement. Unless otherwise agreed in writing, you receive a licence to use the deliverables upon full payment.

5. Limitation of Liability

To the fullest extent permitted by law:

• DigiWolf provides its website and services "as is" and does not warrant that they will be uninterrupted, error-free or meet your specific requirements
• DigiWolf will not be liable for any indirect, incidental, special or consequential damages arising from your use of the website or our services
• Our total liability for any claim arising from a service engagement will not exceed the total fees paid by you for that engagement in the three months prior to the claim

Nothing in these terms excludes liability that cannot be excluded under the Australian Consumer Law.

6. Third-Party Services

Our services may involve the use of third-party platforms (e.g. Google Ads, Meta, Formspree). Your use of these platforms is subject to their own terms and privacy policies. DigiWolf is not responsible for the availability, accuracy or content of third-party services.

7. Service Agreements & Payment

Specific payment terms, cancellation policies and deliverable timelines are set out in your individual service agreement. Unless otherwise agreed, invoices are due within 14 days of issue. Late payments may attract an administrative fee.

8. No Lock-in Contracts

As stated in our service agreements, DigiWolf operates on a no lock-in basis. Either party may terminate an ongoing engagement with 30 days written notice, unless otherwise specified in a project-based agreement.

9. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of New South Wales.

10. Changes to These Terms

We may update these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website after any changes constitutes your acceptance of the revised terms.

11. Contact

For any questions about these terms, please contact us:

• DigiWolf
• Sydney, New South Wales, Australia
• Email: hello@digiwolf.au
• Phone: 0452 429 067